HAVE A QUESTION?

This section is all about questions and answers. Feel free to explore all the most frequently asked questions we have collected for you and find out what can be the fast and effective way to approach your possibly occurred problem.

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FAQ

Here is the list of most frequently asked questions that you might find handy. By clicking the relevant link you may find the answer you are looking for.

Question Unrestricted Available
for customers
Having Login issues?                
What entitlements does the user with API access have?                
What should I do if I have an API authorization issue?                
How can I get API credentials for demo environment?                
Is there a possibility to update and delete content on our Demo environment?                
How can I increase the API scope?                
How can I get API credentials to experience on our own data?                 
What can I do if I get an insufficient scope error?                
What is the max file-size for the Data API?                
What API endpoint should I use upload the data?                
How to work with Process Templates?                 
How to avoid retrieving Cash Balances equal 0?                
How to work with Process Templates Samples?                 
How can I submit an Application?                
What does a generic user mean?                
Where can I change my password on the Developer Portal?                
How can I manage my Notifications?