Support

Overview

If you still haven't found the solution to your problem in the Troubleshooting Guide and need further assistance from us, proceed by submitting a ticket, either in the Support section, or in My Dashboard section.

Note❗ You can retrieve all of your submitted Support tickets in My Dashboard section:

Create a Support Ticket

To submit a support ticket, please describe your issue and attach any needed information to have it resolved.

You provide Ticket Details

Field Name	Comment	Details
Summary	Enter a short description of your issue.
Description	Provide details to help resolve your issue fast and effective.
Attach File	Upload a file related to your request.	Maximum file size: 5 MB.
Category	Select a relevant category of your issue:
Phone Number	Optional.
CC Emails	Optional.	To keep any other company members up-to-date.

Once finished, click Create.