If you still haven't found the solution to your problem in the Troubleshooting Guide and need further assistance from us, proceed by submitting a ticket, either in the SUPPORT section, or in MY DASHBOARD section.
Note❗ You can retrieve all of your submitted Support tickets in MY DASHBOARD section:
Create a Support Ticket
To submit a support ticket, please describe your issue and attach any needed information to have it resolved.
You provide Ticket Details
|Summary||Enter a short description of your issue.|
|Description||Provide details to help resolve your issue fast and effective.|
|Attach File||Upload a file related to your request.||Maximum file size: 5 MB.|
|Category||Select a relevant category of your issue:|
|CC Emails||Optional.||To keep any other company members up-to-date.|
Once finished, click Create.